… the woman in the department store, the one who had a screaming son strapped in a stroller, the one who was stooping down to catch all the potato chips her child threw around in a fit of anger instead of eating them – you didn’t frown or look the other way, but gave her a quick glance as if to say, “It’s okay, everything will be fine.” Others in the store shook their heads in disgust, causing the mother’s lips to tremble a bit. But you knew better – the child could have been suffering an ear infection and couldn’t understand my the pain in his head wouldn’t go away. Or maybe he lost his favorite blanket that morning and nothing in the world could soothe him at that moment. And perhaps it didn’t have anything to do with the boy at all, but his mother instead. She could have lost her job the day before and was too anxious, too upset, too worried to think calmly.
Short movie about perceptions: http://www.youtube.com/watch?v=epuTZigxUY8