… the man you let ahead of you in the line at the Pharmacy. He didn’t look as if he was in a hurry, but was so appreciative when you offered. He could have been up all night with a wife sick with the flu or perhaps nursing his own fever that kept him away from work for the last week – deadlines were missed, stress was increased. Or maybe he was simply having a bad day with every little thing going wrong until he got in line with you – your small gesture changed his dreary outlook for the day.
See the difference kindness can make: www.youtube.com/watch?v=g7gbvgJ8Ez0&feature=related